Integrated care is on everyone’s agenda. This episode reflects on our experience as a multi award winning early adopter of an integrated approach. Dr Mark Spencer and Katie Egan from Fleetwood Primary Care Network share their learning and experience on this incredible journey.
Learn how a regular GP consultation changed everything for Mark and started a hope revolution as we moved from a mindset of ‘telling’ to one of ‘listening to the community’.
Katie shares the difference our PCN involvement has made to supporting residents with problematic drug and alcohol use.
Challenges, culture, failure, bravery, fun and why ‘making a difference matters’ are all on the agenda as we explain how Fleetwood PCN realised that you can’t improve health by treating illness, but change is possible by harnessing the voice of the community.
Creating a climate of hope and a community that gives residents a sense of belonging fosters a culture where people begin to sub-consciously make better health choices. The outcomes by which we are measured become a happy side effect as we see in our 20% reduction in A+E attendances, folks opting to come of painkillers, getting into work, losing weight, to name but a few.
We hope you enjoy listening.
For more information on the work of Inspire go to www.inspirelancs.org.uk
Fleetwood Primary Care Network healthierfleetwood.co.uk
Special thanks to Dr Tony Rao for allowing us to use his book title for this podcast series. Tony is a psychiatrist with a huge passion for supporting older adults and has written a book Catch Me When I Fall Audiobook | Tony Rao | Audible.co.uk (all proceeds go to charity)